When using the callcenter Object Manager, the application is Siebel Universal Agent which is using container page "CC Container Page". CC Container Page has a web page item "GotoWS" which is a link invoking the method GotoView with the view WSUI Dashboard View. When using the fins Object Manager, the application is Siebel Financial Services which is using as a container page "FINS Container Page". "FINS Container Page" does not have web page item "GotoWS" which would enable to go to the workspaces view. That's why we don't see the icon and can't go to the view when using the Fins Object Manager. To fix this query for web page "FINS Container Page" add a new web page item with the same configuration as already used in the CC Container Page as below Name: GotoWS Type: Link Caption: Workspaces Method Invoked: GotoView Idem Identifier: 1001 save it under this item create a Web Page Item Parameter ...