In General CRM term
Lead: People who could be potential customers, not sure if they will do business with you. People with no relationship with yet. People you have never pursued in the past
Contact: People whom you have relationship or did business with. (Account)
Account: Company or a business entity. (Contact)
Opportunity: Potential sale of services to Account and Contact.
Lead: People who could be potential customers, not sure if they will do business with you. People with no relationship with yet. People you have never pursued in the past
Contact: People whom you have relationship or did business with. (Account)
Account: Company or a business entity. (Contact)
Opportunity: Potential sale of services to Account and Contact.
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