What is Siebel

What is Siebel? Siebel is a Customer Relationship Management application (CRM). It is mainly used by companies (e.g. Telecommunication, p...

What is difference between a Lead, Account, Contact and Opportunity

In General CRM term Lead: People who could be potential customers, not sure if they will do business with you. People with no relationsh...

What is CRM (Customer Relationship Management)

As per Salesforce below is the definition of CRM: Customer relationship management is an approach to manage a company's interaction w...