Operation 'Method Name' is expecting a response but no response was received.(SBL-EAI-04311) in Siebel

Siebel is returning below error, when invoking Outbound Web Service through Workflow.

Error Code
(SBL-BPR-00162)--IDS_EAI_WS_OD_RESPONSE_EXPECTED

Error Message
Error invoking service 'Business Service', method 'Method Name' at step 'Workflow Step Name'.(SBL-BPR-00162)--Operation 'Method Name' is expecting a response but no response was received.(SBL-EAI-04311)


You should be getting above error while invoking Outbound Web Service through Workflow.

Reason:

1. Web Service might be unavailable at the host location.
2. The machine on which Siebel Web Server is installed is not able to access the end point URL.

Solution:

1. Check with Vendor.
2. Add entry of End Point URL in Windows Host file or exclude from Firewall and Antivirus.