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Error: Error invoking service 'EAI Data Transformation Engine', method 'Execute' at step 'Map'.(SBL-BPR-00162)--Data Transform Error. No entry for lookup key in EAI Value Map.   Key:   'Administration Fees'   Type: 'External-Siebel'   Direction: 'Siebel Outbound'(SBL-DAT-00102) SBL-DAT-00102: Data Transform Error. No entry for lookup key in EAI Value Map. Key: '%1' Type: '%2' Direction: '%3' Reason: Value is not defined in EAI Value Map for Outbound direction. External system have different value for "Administration Fees". If this was working before that means external entity have changed the value in their system. Below details will help and guide you to resolve this error and understand the EAI Value Map. EAI Value Map: This is similar to List of Values but defined and use is different. Use case is when integrating with external system most likely external system will have different list of values. S...

Error: Error invoking service 'EAI Siebel Adapter', method 'Update' at step 'Workflow Step Name'.(SBL-BPR-00162)--No user key can be used for the Integration Component instance 'Integration Component Name'.(SBL-EAI-04397) Steps to Reproduce: Created new Integration Component in Siebel Tools and set Id field (system default) as the Integration Component User Key. Created Data map in Siebel Client. Added a query step in workflow and get the response in Siebel Message process property. (EAI Siebel Adapter, Query) Added Data Map step and used above response. (EAI Data Transformation Engine,Execute) Added Update step and used the response of Data Map step. (EAI Siebel Adapter, Update) Deployed the workflow and run. On Run received the above error. Reason & Solution: From the Workflow instance logs got the Siebel Message value (from Step 3 and 4) and on inspection found out that Id tag was missing. When checked and compare the Id field in Integration compo...

Issue Steps (Siebel UI): Go to Contact Screen and Contact List. Drilldown Contact Name and Attachment Detail View. Click on New Button in Attachment applet, select file. Step off, or click on save button. Siebel Return an error. Error Details: [1]Error occurred while creating file in filesystem. Please contact your system administrator. (SBL-SVC-00184) [2]Error occurred while opening file 'S_CONTACT_ATT_ROWID.SAF'.(SBL-UIF-00229) Issue Steps (Siebel Workflow): Invoke workflow which is trying to add attachment using EAI Siebel Adapter. Error Details: [1]Error Invoking service 'EAI Siebel Adapter', method 'Upsert' at step 'Upsert Attachment'.(SBL-BPR-00162) [2]Method 'New Record' of business component 'Email Attachments' (integration component 'Email Attachments') for record search specification '[Parent Id] IS NULL' returned the following error: "Error occurred while opening file 'S_CONTACT_ATT_ROWID.SAF'.(SBL-...

Error Code: (SBL-BPR-00162)--(SBL-CMI-00121) Error Message: Error invoking service 'Inbound E-mail Database Operations', method 'UpdateRecord' at step 'Update Data'.(SBL-BPR-00162)--Required argument 'BusComp' for method 'GetBOAndBC' is missing or empty.(SBL-CMI-00121) Behavior:  Reason: Missing Business Component name in Value column of Input Arguments of business service step. Solution: Add the business component name.  

Issue:  Receiving below error when trying to insert data using EAI Siebel Adapter service in workflow: Error invoking service 'EAI Siebel Adapter', method 'Upsert' at step 'upsert PP data'.(SBL-BPR-00162)--Method 'SetFieldValue' of business component 'Profile BC' (integration component 'Profile BC') for record with search specification '[Identity Number] = "1234567890"' returned the following error:"Date out of range.  Valid range is January 1, 1753 to December 31, 4712 .(SBL-DAT-00374)"(SBL-EAI-04451) (SBL-BPR-00162)--(SBL-DAT-00374) Reason: On further investigation found that  date value was 01-01-0001 in Siebel message against date field. Which Siebel was not accepting as minimum date can be added in Siebel is 01-01-1753. Solution: Corrected the date input.

APPLIES TO: Siebel CRM - Version 8.1.1.11 [IP2013] and later Information in this document applies to any platform. *** Checked for currency JUL-22-2016 *** SYMPTOMS Environment: ------------ Siebel CRM 8.1.1.11 [23030] Microsoft Windows (32-bit) 2003 Statement of Issue: ------------------- An external application sends a record to Siebel. An UI data map is used to convert the record. This includes the expression LookupValue("MSC_WARD",[MSC Ward]) to convert an incoming WARD code into the required value in Siebel. In Siebel there are 11400 List Of Value records where Type = MSC Ward, but there is only 1 record with the relevant Type and LIC combination. When the external application sends a record to Siebel, an error is occurring. Error: ------ Error invoking service 'EAI Data Transformation Engine', method 'Execute' at step 'DataMap'.(SBL-BPR-00162) -- An error occurred while attempting to look up the LOV value of '0512005' of type 'MSC_WAR...

APPLIES TO: Siebel CRM - Version 7.8.2 [19213] and later Information in this document applies to any platform. SYMPTOMS Following error will be reported by EAI Data Transformation Engine (Intgeraiton Object Declarative Data Mapper) when mapping file attachment (copying file content) from improperly configured / provided source Integration Component Field; SBL-EAI-04058: Source expression generated attachment ID '...' but the corresponding attachment cannot be found. CAUSE The field type of the source (and also traget) Integration Component that (the field) provide the file attachment content has to be "DTYPE_ATTACHMENT". The error occurs if it is set  to  "DTYPE_TEXT" (that may be default setting provided while creating  the Integration Object from XSD schema using Siebel Tools Wizard. Also there are alo following requirements for the text (VALUE) of the XML element in the input XML document where the source integration object is instantiat...

Siebel is returning below error, when invoking Outbound Web Service through Workflow. Error Code (SBL-BPR-00162)--IDS_EAI_WS_OD_RESPONSE_EXPECTED Error Message Error invoking service 'Business Service', method 'Method Name' at step 'Workflow Step Name'.(SBL-BPR-00162)--Operation 'Method Name' is expecting a response but no response was received.(SBL-EAI-04311) You should be getting above error while invoking Outbound Web Service through Workflow. Reason: Web Service might be unavailable at the host location. The machine on which Siebel Web Server is installed is not able to access the end point URL. Solution: Check with Vendor. Add entry of End Point URL in Windows Host file or exclude from Firewall and Antivirus.