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How to send Email with attachment in Siebel Workflow

  • Design the workflow.
  • Add new Business Process step on workflow canvas.
  • Add below Business Service Name and Method.
    • Business Service Name: Outbound Communications Manager
    • Business Service Method: SendMessage
  • Now go to "Multi Value Property Window" and Input Arguments and set the arguments as below.
    • AttachFileList > Attachment File path (C:\Siebel\xx.0.0.0.0\ses\siebsrvr\temp\S-WEB-APP_8364_9620_0_Attachment Name.pdf)
    • CommProfile > Communication Profile Name through which Siebel will send the Email
    • MsgBody > Email Body
    • MsgSubject > Email Subject
    • MsgToList > Destination Email (t@t.com; a@a.com)
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  • Save the workflow deploy and test.


If you need to add attachment from Siebel Contact, Service Request or Case attachment please check the below article:
How to get Siebel attachment as file in Workflow

If you don't know how to configure or find the working "CommProfile" parameter value please check the below article:
Setting up Communication Profile for Sending Email from Siebel

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