How to get Siebel attachment as file in Workflow

You might need to extract a specific file from Siebel Attachments or want to attach that file in Email as attachment. To achieve that Siebel provide a vanilla business service which will get file and return its path.

• Prepare the workflow and drag drop the Business Service step on workflow canvas.
• Open properties and set the as below:
• Business Service Name: FINS Industry BC Facility Service
• Business Service Method: GetFile
  

• Now go to "Multi Value Property Window" and add the below Input Arguments:
• AttachmentId > Row Id of specific attachment which you want to get as file.
• BusObjName > Business Object name in which Attachment Business Component is present.
• FileBusCompName > Attachment Business Component Name.
• FileNameField > Attachment Name Field. If you are not sure which field is in your case, query "FILE_NAME" in Business Component Column and use that Field Name which query will return.
• RootBusCompName > If Attachment Business Component is child set the name of Primary Business Component of Business Object defined previously.
• RowId > If Attachment Business Component is Primary Business Component of Business Object pass the Row Id of specific attachment otherwise Row Id of Parent Business of Attachment Business Component.
  

 

• Now add the Output Arguments:
• create or use existing process property and set as below shown in screen shot:

• When runing the workflow on Web Client (Server) attachment this Business Service will save the attachment on below path:
• C:\Siebel\xx.0.0.0.0\ses\siebsrvr\temp\S-WEB-APP_8364_9620_0_Attachment Name.pdf
• On Dedicated Client path will be:
• c:\Siebel\xx.0.0.0.0\Client\temp\S-WEB-APP_9928_5760_0_Attachment Name.pdf

You might get error: Field "FileExt" does not exits in Attachment Business Component. For resolving your need to query "FILE_EXT" in Column. Either make clone of that field and set name to "FileExt" or rename that field to "FileExt".