ITCanopy

APPLIES TO: Siebel Tools - Version 18.12 and later Information in this document applies to any platform. SYMPTOMS Unable to make changes to the Object with the newly created Workspace after the upgrade STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Login into the tools 2. Create a Workspace dev_sadmin_deu_test 3. In the Action BC > try to inactivate a MVL 4. Getting following error"The selected record has been modified by another user since it was retrieved. Please continue.(SBL-DAT-00523)" CAUSE In the SQL which is causing this Issue STATUS_CD is empty UPDATE siebel.S_WORKSPACE SET   DB_LAST_UPD = current timestamp,   LAST_UPD = ?,   LAST_UPD_BY = ?,   MODIFICATION_NUM = ?,   LATEST_VER = ?,   OBJ_LOCKED_BY = ?,   OBJ_LOCKED_DATE = ?,   OBJ_LOCKED_FLG = ?   WHERE   ROW_ID = ? AND LATEST_VER = ? AND STATUS_CD = ? AND MODIFICATION_NUM = ? SQLParseAndExecu...

Not able to modify any object in any worksapre, siebel is returning error APPLIES TO: Siebel Tools - Version 17.3 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.3 [IP2017] version, Configuration - Dev Env When attempting to make any change to objects in siebel tools using workspace, the following error occurs. ERROR ----------------------- SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue. STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. login siebel tools, 2. open workspace 3. locate object (business component, applet, etc) 4. change any object property CAUSE UPDATE SIEBEL.S_WORKSPACE SET   DB_LAST_UPD_SRC = :1,   DB_LAST_UPD = current_date,   LAST_UPD = :2,   LAST_UPD_BY = :3,   MODIFICATION_NUM = :4,   LATEST_VER = :5,   OBJ_LOCKED_BY = :6,   OBJ_LOCKED_DATE = :7...

APPLIES TO: Siebel Tools - Version 18.12 and later Information in this document applies to any platform. SYMPTOMS Using SADMIN user can not modify any object, following error is displayed: ERRORS: ---------------- The state of selected workspace has been modified by another user , workspace will refresh itself and proceed .(SBL-DAT-60295) OR The selected record has been modified by another user since it was retrieved.  Please continue. (SBL-DAT-00523) STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Log in to Siebel Tools using SADMIN 2. Try to modify an object 3. Above error is displayed CAUSE In the siebdevopenWS.log, there are below error messages: ObjMgrLog Error 1 000000025ca60cc4:0 2019-04-04 08:12:11 (workspacemgr.cpp (2672)) SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue. ObjMgrBusCompLog Error 1 000000025ca60cc4:0 2019-04-04 08:12:11 (sql...