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APPLIES TO: Siebel Tools - Version 17.6 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.6 [IP2017] version, Configuration - General When attempting to edit / create new objects under new work space the following error occurs. 1. Workspace Status is blank 2. The selected record has been modified by another user since it was retrieved. Please continue (SBL-DAT-00523) CHANGES  Perform Flatten workspace and try to create new workspace. CAUSE During performing flatten workspacce, internal Seed Data reference got issue. SOLUTION Execute Flattened with disabled the workspace. Renable workspace and test to Create/Edit objects under new workspace. Source: https://support.oracle.com/ > Doc ID 2431747.1

APPLIES TO: Siebel Tools - Version 17.3 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.3 [IP2017] version, Installation ACTUAL BEHAVIOR --------------- Siebel Tools, creating Workspace Non-ENU does not set Workspace Status to Created We are using local (ENU) tools with the Tools Language mode=NLD. When we create a workspace the Workspace Status is not set, it remains empty. When we create a workspace in the webtools, it sets the Workspace Status to 'Created' (actually to 'Aangemaakt', the related Dutch value of Created). EXPECTED BEHAVIOR ----------------------- When create a workspace the Workspace Status should be set STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. When we create a workspace the Workspace 2. Status is not set, it remains empty. 3. create a workspace in the webtools, it sets the Workspace Status to 'Created' (actually to 'Aange...

Not able to modify any object in any worksapre, siebel is returning error APPLIES TO: Siebel Tools - Version 17.3 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.3 [IP2017] version, Configuration - Dev Env When attempting to make any change to objects in siebel tools using workspace, the following error occurs. ERROR ----------------------- SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue. STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. login siebel tools, 2. open workspace 3. locate object (business component, applet, etc) 4. change any object property CAUSE UPDATE SIEBEL.S_WORKSPACE SET   DB_LAST_UPD_SRC = :1,   DB_LAST_UPD = current_date,   LAST_UPD = :2,   LAST_UPD_BY = :3,   MODIFICATION_NUM = :4,   LATEST_VER = :5,   OBJ_LOCKED_BY = :6,   OBJ_LOCKED_DATE = :7...

Workflow on Workspaces  Workflows are one such object on workspaces that must be managed only from a workspace. You can perform all activities on workflows, such as, create a new workflow process, modify an existing workflow process, import or export a workflow process and so on. A workflow process is tracked through workspace. To work on a workflow process: 1.   Create a workflow process record in a developer workspace under the parent or integration workspace. 2.   Make changes to the workflow process and when you complete making changes, click Publish. The status of the workflow process is set to Completed. The workflow is ready for delivery and activation. 3.   Submit the workflow for delivery. The status of the workspace changes and makes it ready for delivering the changes to the parent workspace. 4.   Deliver the workflow to merge the workflow changes with the parent workspace (Main/ Integration workspace). 5.   A...

APPLIES TO: Siebel Workflow - Version 17.6 [IP2017] and later Information in this document applies to any platform. SYMPTOMS PRODUCT VERSIONS: ------------------------------ SIEBEL VERSION: Siebel 17.6 [IP2017] SIEBEL APP O/S: Oracle Solaris on SPARC (64-bit) ISSUE STATEMENT: ---------------------------- When there are multiple versions of a workflow process in IP17 Siebel Tools (3 versions in this particular issue), and modify its latest version, delivering the workflow process then generates generates and error. Furthermore, when trying to publish and activate the workflow process from Siebel Tools, it generates another error. ERROR MESSAGE: -------------------------- a. The error that occurs when trying to deliver the workflow process is the following: The deliver failed with error: The same values for '<?>' already exist. If you would like to enter a new record, please ensure that the field values are unique (SBL-DAT-00382) b. The error tha...

function GetCurrentDateMMDDYYYY() { var dSysTime = Clib.time(); var dTime = Date.fromSystem(dSysTime); var sYYYY, sMM, sDD; sYYYY = ToString(dTime.getFullYear()); sMM = ToString(dTime.getMonth() + 1); if (sMM.length == 1) { sMM = "0" + sMM; } sDD = ToString(dTime.getDate()); if (sDD.length == 1) { sDD = "0" + sDD; } return (sMM + "/" + sDD + "/" + sYYYY); } -------------------------------------------------------- function GetCurrentDateYYMM() { var dSysTime = Clib.time(); var dTime = Date.fromSystem(dSysTime); var sYYYY, sMM, sDD, sYY; sYYYY = ToString(dTime.getFullYear()); sMM = ToString(dTime.getMonth() + 1); if (sMM.length == 1) { sMM = "0" + sMM; } sDD = ToString(dTime.getDate()); if (sDD.length == 1) { sDD = "0" + sDD; } sYY = sYYYY.substring(2,4); return (sYY + sMM); }

This was not possible in IP17 until 19.3, from 19.3 the LOVs should be editable without creating a WS. APPLIES TO: Siebel CRM - Version 17.4 [IP2017] to 19.3 [Release V17] Information in this document applies to any platform. GOAL Is it possible to create or update the LOV values directly from Application rather than webtools/workspace? SOLUTION Updating LOVs directly from the Application is not supported in IP2017. Users cannot edit LOVs from Administration - Data > List of Values, not even the SADMIN user. This has been removed from IP2017. Users can only update LOVs from webtools/workspace, starting with IP2017. The new behavior is by design for IP2017. The following Enhancement to allow editing of LOVS in Administration - Data > List of Values has been rejected by Engineering:       Enhancement Request Bug 27617505 : LOVS SHOULD BE ABLE TO MODIFY USING ADMINISTRATION - DATA LIST OF VALUES. There have been many queries if the LOVs can be upd...