ITCanopy

Issue Details: In "Active Workflow Processes" Monitoring Level of  workflow is set to "3 - Detail" but when check the "Workflow Instance Monitor" there are no "Step Instances". Step to find the root cause: Set the Workflow Monitoring Level to "3 - Detail". Increase the Application Object Manager (in this case Public Sector) logs to level 5. Re login the application and invoke the workflow.  Find the Public Sector OM logs. (Path: C:\Siebel\15.0.0.0.0\ses\siebsrvr\log) Open the log file (PSCcObjMgr_enu_*.log) and search "Instantiating". When you find your Workflow step name (set in workflow) scroll down and find the place where Siebel is inserting the "Step Instance" and "Process Properties". Carefully read the end lines and you will find the issue. In my case below was the issue mentioned in logs: SQLParseAndExecute    Execute    5    000000fa635f2ee4:0    2022-10-31 21:10:15    OCIStmtExecute: DML erro...

Login the application. Go to site map by click on sitemap icon or pressing Ctrl + Shift + a. Search for " Administration - Server Configuration " and go to " Servers " view. In "Siebel Servers" there might be one or more servers and you need to increase the component logs for all servers as you might be using load balancing URL and don't know when you login the application and which server you might redirected to. Now go to " Assigned Components " applet and query the specific component for which you want to increase the logs (e.g. "Communications Outbound Manager", "Public Sector Object Manager (ENU)"). Now scroll down to " Component Event Configuration " applet and select any record and press Ctrl + a for selecting all records in that applet.   From the Application Menu click on " Edit " and select " Change Records.. ". In new popup applet select " Log Level " in Field and set ...

In Siebel Public Sector Application I have used below objects to display Customer's picture on Applet. Applets: PUB Immigration Contact Photograph Form Applet PUB Immigration Contact Photograph List Applet BC: PUB Contact Image Link: Contact/PUB Contact Image Primary BC: Contact Child BC: PUB Contact Image Source Filed: Id Destination Filed: Contact Id Primary ID Field: Primary Image Id Both applets are on PUB Contact Image. Add Business Component to Contact Business Object with Contact/PUB Contact Image link and add applets to view. Compile and Test. When you add Image in List applet it will display on Form Applet.