You can perform query operation on Business Component through Workflow, eScript with the help of Siebel Operation, Inbound E-mail Database Operations (method: FindRecord) or EAI Siebel Adapter (method: Query but you need to create Integration Objects). This Business Component can be Virtual Business Component (VBC), External Business Component (EBC) or generic Business Component (BC). See also: Difference Between Business Components and How to Create BC in Siebel through Object Wizard through Workflow with the help of Siebel Operation Create a workflow and provide the Business Object, business component should be in this BO for which you want to perform the query operation. From the Palettes window drag drop the Siebel Operation into workflow designer plane. Select the Siebel Operation box and open the properties window, provide the Business Component name from the drop down list and set Query in Operation field. You can set the search specification by two means either provide the...