ITCanopy

APPLIES TO: Siebel CRM - Version 8.1.1.11 [IP2013] and later Information in this document applies to any platform. *** Checked for currency JUL-22-2016 *** SYMPTOMS Environment: ------------ Siebel CRM 8.1.1.11 [23030] Microsoft Windows (32-bit) 2003 Statement of Issue: ------------------- An external application sends a record to Siebel. An UI data map is used to convert the record. This includes the expression LookupValue("MSC_WARD",[MSC Ward]) to convert an incoming WARD code into the required value in Siebel. In Siebel there are 11400 List Of Value records where Type = MSC Ward, but there is only 1 record with the relevant Type and LIC combination. When the external application sends a record to Siebel, an error is occurring. Error: ------ Error invoking service 'EAI Data Transformation Engine', method 'Execute' at step 'DataMap'.(SBL-BPR-00162) -- An error occurred while attempting to look up the LOV value of '0512005' of type 'MSC_WAR...

Doc ID 1335003.1 APPLIES TO: Siebel Tools - Version 8.1.1.4 SIA [21225] and later Information in this document applies to any platform. Checked for Relevance on 15-Mar-2013 Checked for Relevance on 03-Nov-2015 SYMPTOMS When attempting to create a new record in Campaign Applet in Asset > Campaign screen for the first time, the following error occurs. These errors will happen for the first time only per session. For second time, "new" button it's ok and no error. The problem in Campaign BC is with 'Call Status' field, which has predefault value= Expr: "LookupValue(""CAMPAIGN_STATUS_OUTCOME"",""New Added"")" ERROR ----------------------- [1] An error occurred calculating the default value for field 'Call Status' in business component 'AIS Asset Campaigns'.(SBL-DAT-00412) [2] Could not evaluate expression 'Expr: "LookupValue(""CAMPAIGN_STATUS_OUTCOME"",""New Add...