ITCanopy

On : 8.2.2.4 SIA [23030] version, Configuration - General ACTUAL BEHAVIOR --------------- Next and Previous record buttons are missing on photographs applet when large image (i.e. 2000 X 1600) is used. EXPECTED BEHAVIOR ----------------------- The next and previous buttons should be visible. DETAILS ------------------- 1. What browser are you using, and what version of it? Does it happen on other browsers also (Chrome, Firefox, IE) >> Chrome, IE 2. Do you experience this on all Siebel clients (Dedicated and Web)? >> Both 3. What applet are you using? PUB Immigration Contact Photograph Form Applet. This is used to show images that are already uploaded via List Applet. PUB Immigration Contact Photograph List Applet. This is the applet which is used to upload image/photograph. >>Clones of above objects, first list applet than form applet to display the image. If I select the next image record from list applet, on form applet image is changing...

APPLIES TO: Siebel CRM - Version 8.1.1.11 [IP2013] to 8.1.1.14.6 [IP2014] [Release V8] Information in this document applies to any platform. SYMPTOMS On : 8.1.1.11 SIA [23030] version, Configuration - General ACTUAL BEHAVIOR --------------- Image is not seen in chrome browser EXPECTED BEHAVIOR ----------------------- Image should be visible to the users STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Login into OpenUI application in Chrome browser. 2. Navigate to Advisors--> All Prospects 3. In the CalEmailImage field the value shows as Y CAUSE The following bugs have been logged for this issue: Bug 17248404: OPENUI: HTML ICON MAP NOT WORKING ON FORM APPLETS Bug 19766297: TRAFFIC LIGHT INDICATOR WAS NOT DISPLAYING IN OPEN UI IN FORM APPLETS Bug 20027928: TRAFFIC LIGHT INDICATOR WAS NOT DISPLAYING IN OPEN UI SOLUTION The following workaround will display the icon, but disable any associated drilldown: 1....