ITCanopy

Error Code: (SBL-BPR-00162)--(SBL-CMI-00121) Error Message: Error invoking service 'Inbound E-mail Database Operations', method 'UpdateRecord' at step 'Update Data'.(SBL-BPR-00162)--Required argument 'BusComp' for method 'GetBOAndBC' is missing or empty.(SBL-CMI-00121) Behavior:  Reason: Missing Business Component name in Value column of Input Arguments of business service step. Solution: Add the business component name.  

Add new Business Service step in Siebel Workflow, set its properties as below: Business Service Name: Inbound E-mail Database Operations Business Service Method: UpdateRecord Note: This method might not be available in dropdown list of BS Methods so just copy paste. Set the values of Input Arguments as below: Input Argument: BusComp Type: Literal Value: Service Request Input Argument: BusObj Type: Literal Value: Service Request Input Argument: Field: Status Type: Literal Value: In Process Note: Status is the field which will be going to update. Can add multiple field in similar manner. Input Argument: Id Type: Process Property Property Name: SR ID Note: This service will only update the record based on the Row Id of the record. if record didn't found service will return error so add error handling steps.