Process: Please follow below steps: Login the Siebel Tools. Query the workflow and from right click select Edit Workflow Process. Drag and drop Business Process step from Palettes window to workflow canvas. Open Properties and provide below Business Service name and its method : BS Name: FINS Teller UI Navigation BS Method: RefreshCurrentApplet Go to Multi Value Property Window and Input Arguments tab, there create new record. Either from drop down of Input Argument field select or directly paste below: Refresh All Set Type to Literal and provide Y in Value field. Connect the step and deploy the workflow and test.