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APPLIES TO: Siebel Tools - Version 17.6 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.6 [IP2017] version, Configuration - General When attempting to edit / create new objects under new work space the following error occurs. 1. Workspace Status is blank 2. The selected record has been modified by another user since it was retrieved. Please continue (SBL-DAT-00523) CHANGES  Perform Flatten workspace and try to create new workspace. CAUSE During performing flatten workspacce, internal Seed Data reference got issue. SOLUTION Execute Flattened with disabled the workspace. Renable workspace and test to Create/Edit objects under new workspace. Source: https://support.oracle.com/ > Doc ID 2431747.1

APPLIES TO: Siebel Tools - Version 17.3 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.3 [IP2017] version, Installation ACTUAL BEHAVIOR --------------- Siebel Tools, creating Workspace Non-ENU does not set Workspace Status to Created We are using local (ENU) tools with the Tools Language mode=NLD. When we create a workspace the Workspace Status is not set, it remains empty. When we create a workspace in the webtools, it sets the Workspace Status to 'Created' (actually to 'Aangemaakt', the related Dutch value of Created). EXPECTED BEHAVIOR ----------------------- When create a workspace the Workspace Status should be set STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. When we create a workspace the Workspace 2. Status is not set, it remains empty. 3. create a workspace in the webtools, it sets the Workspace Status to 'Created' (actually to 'Aange...

APPLIES TO: Siebel Tools - Version 18.12 and later Information in this document applies to any platform. SYMPTOMS Unable to make changes to the Object with the newly created Workspace after the upgrade STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Login into the tools 2. Create a Workspace dev_sadmin_deu_test 3. In the Action BC > try to inactivate a MVL 4. Getting following error"The selected record has been modified by another user since it was retrieved. Please continue.(SBL-DAT-00523)" CAUSE In the SQL which is causing this Issue STATUS_CD is empty UPDATE siebel.S_WORKSPACE SET   DB_LAST_UPD = current timestamp,   LAST_UPD = ?,   LAST_UPD_BY = ?,   MODIFICATION_NUM = ?,   LATEST_VER = ?,   OBJ_LOCKED_BY = ?,   OBJ_LOCKED_DATE = ?,   OBJ_LOCKED_FLG = ?   WHERE   ROW_ID = ? AND LATEST_VER = ? AND STATUS_CD = ? AND MODIFICATION_NUM = ? SQLParseAndExecu...

Not able to modify any object in any worksapre, siebel is returning error APPLIES TO: Siebel Tools - Version 17.3 [IP2017] and later Information in this document applies to any platform. SYMPTOMS On : 17.3 [IP2017] version, Configuration - Dev Env When attempting to make any change to objects in siebel tools using workspace, the following error occurs. ERROR ----------------------- SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue. STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. login siebel tools, 2. open workspace 3. locate object (business component, applet, etc) 4. change any object property CAUSE UPDATE SIEBEL.S_WORKSPACE SET   DB_LAST_UPD_SRC = :1,   DB_LAST_UPD = current_date,   LAST_UPD = :2,   LAST_UPD_BY = :3,   MODIFICATION_NUM = :4,   LATEST_VER = :5,   OBJ_LOCKED_BY = :6,   OBJ_LOCKED_DATE = :7...

APPLIES TO: Siebel Tools - Version 18.12 and later Information in this document applies to any platform. SYMPTOMS Using SADMIN user can not modify any object, following error is displayed: ERRORS: ---------------- The state of selected workspace has been modified by another user , workspace will refresh itself and proceed .(SBL-DAT-60295) OR The selected record has been modified by another user since it was retrieved.  Please continue. (SBL-DAT-00523) STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Log in to Siebel Tools using SADMIN 2. Try to modify an object 3. Above error is displayed CAUSE In the siebdevopenWS.log, there are below error messages: ObjMgrLog Error 1 000000025ca60cc4:0 2019-04-04 08:12:11 (workspacemgr.cpp (2672)) SBL-DAT-00523: The selected record has been modified by another user since it was retrieved. Please continue. ObjMgrBusCompLog Error 1 000000025ca60cc4:0 2019-04-04 08:12:11 (sql...

Workflow on Workspaces  Workflows are one such object on workspaces that must be managed only from a workspace. You can perform all activities on workflows, such as, create a new workflow process, modify an existing workflow process, import or export a workflow process and so on. A workflow process is tracked through workspace. To work on a workflow process: 1.   Create a workflow process record in a developer workspace under the parent or integration workspace. 2.   Make changes to the workflow process and when you complete making changes, click Publish. The status of the workflow process is set to Completed. The workflow is ready for delivery and activation. 3.   Submit the workflow for delivery. The status of the workspace changes and makes it ready for delivering the changes to the parent workspace. 4.   Deliver the workflow to merge the workflow changes with the parent workspace (Main/ Integration workspace). 5.   A...

When using the callcenter Object Manager, the application is Siebel Universal Agent which is using container page "CC Container Page". CC Container Page has a web page item "GotoWS" which is a link invoking the method GotoView with the view WSUI Dashboard View. When using the fins Object Manager, the application is Siebel Financial Services which is using as a container page "FINS Container Page". "FINS Container Page" does not have web page item "GotoWS" which would enable to go to the workspaces view. That's why we don't see the icon and can't go to the view when using the Fins Object Manager. To fix this query for web page "FINS Container Page" add a new web page item with the same configuration as already used in the CC Container Page as below Name: GotoWS Type: Link Caption: Workspaces Method Invoked: GotoView Idem Identifier: 1001 save it under this item create a Web Page Item Parameter ...