How to Insert Record in Business Component through Siebel Workflow

Add new Business Service step in Siebel Workflow, set its properties as below:

Business Service Name: Inbound E-mail Database Operations
Business Service Method: InsertRecord

Set the values of Input Arguments as below:

Input Argument: BusComp
Type: Literal
Value: Service Request

Input Argument: BusObj
Type: Literal
Value: Service Request

Input Argument: Field: Status
Type: Literal
Value: In Process

Note: While inserting the record Value In Process will be set against the Status field, you have set values of all required fields. Can add multiple field in similar manner.

Set the values of Output Arguments as below:

Property Name: SR ID
Type: Output Argument
Output Argument: Id

Note: It will return the Row Id of newly inserted record.