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How to Update Record in Business Component through Siebel Workflow

Add new Business Service step in Siebel Workflow, set its properties as below:

Business Service Name: Inbound E-mail Database Operations
Business Service Method: UpdateRecord

Note: This method might not be available in dropdown list of BS Methods so just copy paste.

Set the values of Input Arguments as below:

Input Argument: BusComp
Type: Literal
Value: Service Request

Input Argument: BusObj
Type: Literal
Value: Service Request

Input Argument: Field: Status
Type: Literal
Value: In Process

Note: Status is the field which will be going to update. Can add multiple field in similar manner.

Input Argument: Id
Type: Process Property
Property Name: SR ID

Note: This service will only update the record based on the Row Id of the record. if record didn't found service will return error so add error handling steps.

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